Certain programs may not start, and you receive
an error message on a computer that is running Windows XP Service Pack 2:
"Illegal System DLL Relocation"
We have
been made aware of some difficulties installing and using Phase3pc and
Phase3VL on some computers running Microsoft Windows XP. It is an XP
issue also associated with some audio applications. Microsoft is aware
of this and has developed a patch to resolve the issues within XP.
Symptoms of the problem:
Certain programs may not start after you install security update 925902
(MS07-017) and security update 928843 (MS07-008) on a computer that is
running Microsoft Windows XP with Service Pack 2 (SP2). Additionally, you
may receive an error message that resembles the following:
(Illegal System DLL Relocation - The system
DLL user32.dll was relocated in memory. The application will not run
properly. The relocation occurred because the DLL C:\Windows\System32\Hhctrl.ocx
occupied an address range reserved for Windows system DLLs. The vendor
supplying the DLL should be contacted for a new DLL.)
Which may, in turn, lead to this error:
Please visit the Microsoft Knowledge Base
article for an explanation
HERE. Please note that Microsoft
recommends "all important updates" be installed first.
You can download Microsoft's patch
HERE. Installing this patch has
proven successful to our users.
If you are unable to resolve this error,
please contact us by phone or email.